- Housekeeping! (Can't believe it's a Marriott)
Pros:
- Cookies & the Market near the front desk area
Stayed 6 Nights in this room. I would have rated this "Poor" but I understand that "things" can happen out of the hotels control. Like employees calling in sick. It all started on the 1st day of arrival. I go upstairs to a 2 bed queen (Requested King). Called Staff and hotel was full so no other room available. It appeared that they just finished cleaning the carpet as that was the "Smell" that lingered and the carpet was still slightly wet. So I shrug it off and move on. Then after a 12 hour work day I return to my room and housekeeping had not cleaned my room. I called the front desk to make sure that the hotel policy was to clean rooms daily. It was and she was nice enough to ask if I needed anything and brought up coffee as I requested. She said she would inform the manager. Now Day 3, still did not clean my room, By this time i needed towels and soap replaced. Once again, called downstairs, requested the items and about 2 hours later... still no towels or soap. Since I have to wake so early I just gave up. Day 4 yet again no service. I did notice someone knocking on the doors further down the hall and stating "housekeeping". But this was at 7PM at night! I will not recommend or stay at this hotel by choice again. I only stayed there because this was a business trip and the corporation uses this hotel chain. When in this area again, I will return to my Indigo across the interstate, or the residence Inn further down the street, that I think are the best in this area.
The staff were all quick and friendly even at 11:30pm when we checked in. The hotel was quiet and very clean. We only stayed over night on our trip north so I can't say anything for their pool or gym room. Only downside was the tub didn't drain very well during my shower.
Room was nice and clean. We didn't get a chance to take advantage of any of the amenities offered as we were just staying the night while passing through but everything appeared well taken care of. Staff was FANTASTIC! There was a problem with my reservation when we arrived (my fault) and Monica at the front desk was amazing. She took care of it super fast and got us checked in first and dealt with the wrong reservation afterwards even though it was more work on her part to do it this way. She even called up to our room to verify that it had been taken care of. The rest of the staff was amazing as well. Thank you for a great stay!
- FREE WIFI Internet (Week Signal and lows speeds)
- FREE Continental Breakfast
I went there for a birthday party and the rooms were set up very well and staff was really nice
Cons:
The staff was helpful and pleasant. The room was clean and comfortable. The hot tub and pool were clean. Over all our stay was good. The hotel is near some pretty good places to eat within walking distance. We would stay here again.
Courtyard By Marriott Columbus Tipton Lakes is a US Lodging based in Columbus, Indiana. Courtyard By Marriott Columbus Tipton Lakes is located at 3888 Mimosa Dr, Columbus, IN 47201, USA.
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