These people are clueless. I drove my truck into this shop on a Saturday to have them check a braking issue. Crooked Ron, the Service Writer, calls me on Monday with a $3700 estimate to get my truck on the road and invites me in to see all the damage.
3 They did several things to the truck and did not charge me any extra.
BTW: I took my truck to a shop down the street, and he had the wheel hub replaced by 6pm on Tuesday. I paid $450.
In short, they had my truck on the rack in the shop for 24 hours and all they were able to accomplish was to take off the wheel and diagnose something a high school shop student could've done in less than 10 minutes. And I was charged $100.
After having my F-250 at another mechanic for a week with no result I took my truck to Green's. They took my truck and got right back to me in a few hours. Ron explained exactly what was going on with my truck and how much it would be to repair it. He also explained the ramifications of what else they might find after they did the initial repair. He said some or all of the injectors might need to be replaced at a cost of $400.00 each. I told them to go ahead with the repair fully expecting to have to do at least on or two injectors. OK, here's what happened.
2 It turns out NONE of the injectors were bad after they tested them.
1 Ron said it would probably be Saturday or Monday before it was finished. They finished it Friday afternoon. Ron called me and said he would stay late if I needed him to so I could get it picked up.
Not being a mechanic they could have taken advantage of the situation and did not. Ron did explained a couple of things that needed to be taken care of later. Being new to Columbus I needed to find a mechanic and trust and depend on. I believe I have. Thanks for a job well done and you will be seeing me the next time I need work done.
I took my RV here after it broke down about an hour into a 10hr trip on a Friday. They did not even attempt to work on it until Monday, then took three more days to actually do any repairs but failed to do the actual important repair. And hour after driving away and giving them $650, we were broken down again.
I go in at about 5:30pm to see the truck on the rack with one wheel taken off. The front right wheel hub is extremely loose. I saw nothing else damaged or needing immediate attention. However, David the owner, tries to bs me about the ball joints, brake lines, rotors, pads...the whole bit. So I tell him to just focus on the hub bearing and get me an estimate for repairing that. Clueless Ron calls me Tuesday (the next day) at 4:30pm with an $800 estimate and it would take another day to complete the task.
4 They charged me exactly what the written estimate was for.
When my family broke down on the exit near Greene's, we were pretty upset but David was friendly and extremely helpful on the phone and they sought to get us on our way as quickly as possible and even offered us rides to and from the the hotel. We were repaired in less than 24 hours and on our way safely.
Greene S Truck Auto Services Inc is a US Car Repair based in Columbus, Indiana. Greene S Truck Auto Services Inc is located at 4081 N 150 W, Columbus, IN 47201, USA.
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